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ALL YOUR QUESTIONS ANSWERED

Everything you need to know ahead of your visit.

What’s required of dogs in order to visit Yardstick?

Our top priority is the safety of our Hosts and the safety of the dogs in our care. Requirements are as follows:

Minimum age: dogs must be a minimum of 4 months old.

Spay/neuter: all dogs over the age of 6 months must be spayed or neutered. Exceptions may be considered up to the age of 18 months with a vet’s recommendation; however, these dogs will be restricted to play time with a select number of same sex peers. The same protocol will be followed for puppies between 4-6 months of age who have not yet been altered. We do not accept intact females who are in heat.

Vaccinations: up-to-date rabies, distemper (one or three-year vaccines), Bordetella, and an annual canine influenza vaccine are required. Proof(s) of vaccination may be uploaded to your Goose profile or emailed to your respective location.

Flea & Tick: regular administration of preventative flea/tick medication is required.

Fit Tests: are not required prior to a dog's first visit. We will conduct them prior to participation in group play.

How do I make boarding or daycare reservations?

We ask that customers make reservations online by clicking the "Book Now" button. Nighttime reservations can be made up to 6 months in advance and will be confirmed instantaneously, subject to availability. In the event there is no availability for your requested date(s), please send an email to your desired location’s respective email address (refer to Locations page) and you will be added to our waitlist.

Our website does not currently support Daytime reservations. Please refer to email instructions on the Locations page to schedule.

What are the hours for drop-off and pick-up?

We are open for drop-off/pick-up between 6:30am - 6:30pm Monday - Friday, and between 9:00am - 6:30pm on weekends.

If you are unable to pick up your dogs by 6:30pm, they will transition to our Nighttime service and you will be billed accordingly.

Do you have 24/7 supervision?

Yes. We are proud to say we have staff on-site 24/7/365 to make sure your dogs are safe and cared for overnight.

What happens if my dog gets sick or needs medical care?

While all of our staff are trained in canine first-aid and CPR, sometimes incidents happen. It's the nature of caring for dogs. We are partnered with local animal hospitals that operate 24/7, as well as with veterinarians offering telemedicine for more minor scenarios. In the event a dog requires urgent medical attention, we will notify you or your emergency contact and immediately transport the dog to the animal hospital for treatment.

What should I pack for my dog attending daycare?

Unless your dog requires meals or medication at lunchtime, we politely request you not pack anything for daycare.

What should I pack for my dog when boarding?

It is strongly encouraged that dogs stay on the same diet while in our care, so we ask that you bring enough food to last the duration of the stay. No need to portion out feedings (though you may, if you'd like) — our Hosts will follow your feeding instructions.

You may also pack toys, treats and beds for your dogs but ask that you use discretion in doing so.

We have raised beds and house blankets that are washed thoroughly between stays, so feel free to leave blankets at home.

What sets Yardstick's boarding apart from other dog boarding facilities?

Our boarding creates a calm, stress-free environment that feels just like home. We differ from many other boarding facilities in the following ways:

  • All guests stay in spacious, private suites — no kennels or crates.
  • Room blocks house fewer dogs, separated by size, to reduce disruptions.
  • Small group daycare is included with your stay, with built-in breaks throughout the day.
  • One night means 24 hours of care with no arbitrary check-in or check-out times.
  • Round-the-clock on-site supervision and partnerships with local veterinarians keep your dog safe.
What's included in a boarding reservation?

A single Nighttime reservation includes 24 hours of care at Yardstick in a designated suite, with small group daycare included during the Daytime portions of the stay (refer to FAQ, “What is small group daycare?”). Dogs are fed and administered medication according to your directions and rotated throughout the day between our playrooms, yards, sofa lounges, and their suites.

What grooming services do you offer and how do I schedule them?

We offer a limited selection of bathing services — departure bath and brush, dental chews, nail trim or grind, and ear cleaning — but do not offer full-service grooming. You may add any Bathtime services to your dogs’ visit at the time of booking or anytime during their stay.

Bathtime offerings are only available for our Nighttime and Daytime guests during their stay.

What are your daycare hours?

Our dog daycare is open Monday through Friday from 6:30 a.m. to 6:30 p.m. We do not offer daycare on weekends. We offer flexible drop-off and pick-up times within these hours to accommodate your schedule.

Do you require reservations for daycare?

Yes, we require daycare reservations to ensure that we maintain the perfect balance of dogs in each playgroup. This allows us to provide the highest quality care and attention to each dog. You can easily book your dog's daycare stay online at https://www.yardstick.dog/locations.

Can my dog visit Yardstick if they don’t get along with other dogs?

Dogs who prefer people over other dogs are welcome at Yardstick as long as they are friendly with our Hosts. These dogs enjoy one-on-one rotations with Hosts for play time and enrichment, along with rest time in their suites. Out-of-suite play is slightly more limited, but they still get plenty of attention and care.

Are there any breed or size restrictions?

At Yardstick, we welcome dogs of all breeds and sizes. However, for the safety and comfort of all our guests, we separate dogs into playgroups based on size and temperament. This ensures that each dog has the opportunity to socialize and play with compatible companions.

How do I book grooming services for my dog?

You can easily book your dog's grooming services online when making a boarding or daycare reservation at https://www.yardstick.dog/locations. Simply select the desired services during the booking process.

Do you provide full-service grooming?

No, we do not offer full-service grooming at this time. We simply focus on providing high-quality bathing services to keep your dog fresh and clean during their stay.